Support Team June 2021 Tip and Report of the Month

Grasp Support Team Tip of the Month:

We have an exciting “Coming Soon” announcement!  We know how much clients like using the HELP tab in GraspDATA.  Very soon, when you click on the HELP tab, it won’t just open a pop-up window, you’ll be taken to a Knowledge Base site with dozens and dozens of help pages.  This Knowledge Base site will even have a Search field to make it so easy to find a document or video to give you “how-to” help.  Watch for more info on this fabulous new enhancement!

Grasp Support Team – Report of the Month:  

We know that 2020 was NOT a regular year for travel to say the least!  And we know that when comparing to previous year data, to compare to 2020 is not a true representation.  So, we created 7 new reports that will compare to 2 years ago instead of previous year!  Based on the dates you enter when running the report, it will return data for that time period and also the same time period 2 years prior.  

Please search by report name OR you can search by 2YB as all have that in the title. 

  • Air Tickets By Current Period And Previous Period 2YB
  • Year Over Year Air Sales 2YB
  • Agent Year Over Year Analysis 2YB
  • Year Over Year Analysis By Account 2YB
  • Graphic Executive Summary YOY 2YB
  • Year Over Year Air Sales By Month 2YB
  • Executive Summary Year Over Year 2YB

We are so glad to be able to give our users reports that we know will be very helpful!  If you have any questions, or need any help, please email support@grasptech.com and we’ll be happy to assist you.