Grasp Support Team Tip of the Month:
If you missed our latest Feature Class: GraspDATA Agency Admins - Features, Functions, Tips and Tricks, you can now easily view it via our Knowledge Base. When logged into GraspDATA, click on the HELP tab under the MENU. Then, click on the “What’s New At Grasp” tile and you’ll see the link for the video.
The “What’s New At Grasp” tile has lots of great information! You’ll see links for the Tip and Report of the Month. Click on the link and you’ll see the most recent Tip/Report, and at the bottom of each page, there’s a link to see archived items going back to January 2021. There’s a link to a Grasp Support Q&A page with some frequently asked questions for GraspDATA, GraspPAY, GraspAGENT and GraspCLOUD. There’s also our Holiday and Maintenance Schedules and Development Release Notes. It’s a great spot to keep up on all things Grasp!
Grasp Support Team – Report of the Month:
With storm season still upon us, we want to remind our GraspDATA users of one of our favorite reports. Report #19896 Grasp Interactive Arrival Departure Report is a true interactive report, so the main filtering is done AFTER the report runs and you enable the content. This report is very useful as both a crisis and arrival/departure report. Previously, with our Where Are My Travelers reports, when you needed to see multiple locations, you’d have to run more than one report. With this report, you can filter after the report runs as many ways as you’d like by account, vendor, city, state, country, agent and more!
Being an interactive report, it is different than our usual standard reports, so to help with how to run and filter this report, we have instructions and best practices on our Knowledge Base. Click on the HELP tab under Menu in GraspDATA, then enter “interactive” in the search field and click on Grasp Interactive Arrival Departure Report.
We recommend marking this report as a “Favorite” by clicking on the star icon under the Options column on the My Reports page. We know you’ll love this interactive report as much as we do!
*Please note, if you don’t see that report #, search by REPORT NAME as the report # may be different than the above on your server.
If you have any questions, or need any help, please email firstname.lastname@example.org and we’ll be happy to assist you.