Grasp Support Team Tip of the Month:
THIS MONTH WE HAVE A BRAND NEW ENHANCEMENT!!! Now when you email reports and have multiple contacts that you’re including in the email, you can select to NOT send a copy of the email to the “From” email address! When you email to two or more recipients, an email is automatically sent to the “From” email address. We have added a checkbox “Do not send a copy of this email to the from address” between the “From” and “Subject” fields on all email distribution pages. So, whether you’re sending emails from Report History, Run Report or Report Schedules (batches), you now have the option of getting a copy of that email or not.
This great enhancement is a result of customer requests. If you have an idea for a product enhancement, send details to email@example.com and your idea may be the next enhancement!
Grasp Support Team – Report of the Month:
With the release of our new enhancement above, we want to make sure all users know about our Report #930 – Batch Detail Report. This report is always on our list of favorites! And now that users can check a box to opt out of getting copies of emails that go to multiple recipients, looking over the Batch Detail Report will allow you to see which batches are sending emails to the “From” email address. To update the distribution of a batch, go to the distribution page of that batch (email icon under the Options column) and check the box “Do not send a copy of this email to the from address”. Click ‘Save’ at the bottom of the window and now that will be one less email to your inbox!
*Please note, if you don’t see that report #, search by REPORT NAME as the report # may be different than the above on your server.
If you have any questions, or need any help, please email firstname.lastname@example.org and we’ll be happy to assist you.