In September 2021, Grasp Technologies began collecting customer reviews through Capterra, an independent facilitator of verified customer reviews in the software industry.
With a current rating of 4.7/5 stars, the ingenuity of Grasp's products and its dedication to customer service are highly regarded by those in the Business Travel industry.
Customer service
"Grasp support is great. They really care. They even come check on you from time to time. Nice newsletters, great training videos. Industry leaders (or pioneers at least) in this crazy travel industry where the only constant is change."
Manager of Business Travel Technology
Leisure, Travel & Tourism
Grasp Technologies: 1 to 2 years
"Very responsive, great customer service and helps eliminate hours of manpower."
President
Executive Office
Grasp Technologies: 2+ years
"Overall, Grasp Technologies' teams and leadership have been truly supportive. Pre-Covid, during and ongoing on all fronts. Teams have been super sensitive to our needs and always eager to meet and exceed all expectations."
Vice President Travel Services
Leisure, Travel & Tourism
Grasp Technologies: 2+ years
"Everyone I have worked with has been extremely helpful, friendly and super professional. They treat you like you are a friend when you need additional one on one assistance!"
Account Manager Customer Success Team
Airlines/Aviation
Grasp Technologies: 2+ years
Products and solutions
"Grasp has made such a difference in our business, processes that were once complex are now much more streamlined and simpler. The efficiencies we have gained by using Grasp have allowed our company to grow without necessarily needing to add more head count to our MIS Department."
Executive Vice President/Chief Operating Officer
Leisure, Travel & Tourism
Grasp Technologies: 1 to 2 years
"Grasp Data is no doubt a great reporting tool! I have worked with other reporting tools and found very easy to navigate and manage. We have used Grasp Technology's products for few years now, we have cut our response time to client to half the time."
MIS Reporting
Airlines/Aviation
Grasp Technologies: 2+ years
"Product is easy for customers to use, very user friendly and easily customizable"
Director, Operations
Transportation/Trucking/Railroad
Grasp Technologies: 2+ years
"I love the Report Builder features and ability. I can schedule reports to be sent on a regular basis. I also love that I can create the quality control reports for my team, which allow them to check their work as well."
President
Hospitality
Grasp Technologies: 2+ years
Click here for the complete Grasp Technologies reviews page on Capterra.