Grasp Support Team Tip of the Month
All our GraspDATA clients either already have or soon will have access to our product GraspHOPR, our Hotel Revenue Optimization solution. GraspHOPR includes 5 reports and 10 Dashboard widgets that empowers Agencies/TMCs/CTDs to see which hotels pay them commission, which do not, and how long it might take to get paid from those that do pay.
We had a live webinar recently showing GraspHOPR as well as 2FA (GraspDATA 2 Factor Authentication). If you missed it, you can now watch it at your convenience via our Knowledge Base site. When logged into GraspDATA, click on HELP under Menu to connect to our Knowledge Base site. Then, put GraspHOPR in the search field and you’ll see “GraspHOPR and 2FA Product Review Webinar” as well as the other pages of information we have on these products.
If you have any questions about GraspHOPR or getting set up with 2FA, please contact support@grasptech.com.
Grasp Support Team – Report of the Month
This month we are highlighting our 5 GraspHOPR reports; GraspHOPR Agency Commission Analysis, GraspHOPR Agency Attachment Rate, GraspHOPR Agent Commission Analysis, GraspHOPR Agent Attachment Rate and GraspHOPR Optimization Report, which includes the 4 individual reports, each with its own tab.
The Agency and Agent Commission Analysis reports show which hotels have paid commission, and how long it took to get paid. The Agency and Agent Attachment reports show accounts that have bookings with overnight stays and the percentage of those that did not book hotel nights.
To see details on these very informative reports, go to the Knowledge Base and search for “GraspHOPR” to see the page on GraspHOPR Report List. These reports are all Excel interactive reports, so you will need to “Enable Editing” and then “Enable Content” when you open them to have the data fill.
*We have not listed the report #’s as they will be different in each server, so please search by REPORT NAME. Also, all new reports are deployed to Agency Admins only. If you do not see a report listed in your report library, please reach out to you Agency Admin.
If you have any questions, or need any help, please email support@grasptech.com and we’ll be happy to assist you.